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To ensure our best support, we would like to ask you to give your information as precise as possible. Only then we can take care of your request quickly and trouble-less.

For that purpose please note the following:

1. enter the nickname you use in the description field "your name"
2. enter the e-mail adress you use in the description field "your e-mail"
3. enter your request into the description field "your comment",
please try to be as precise and short as you can
4. then please check again whether all information you entered is correct and complete
5. then send the e-mail to us by clicking "send mail"

Please understand that we can only answer support-mails which have been completed in the above mentioned way.

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